Summerstar Tourist Parks
We are offering a unique opportunity for a couple to join Summerstar Tourist Parks as Relief Management Staff at the Management Level. This is a full-time, hands-on role, covering holidays, vacancies, and other requirements across our 14 Caravan and Tourist Parks: 13 in Western Australia and 1 in Ceduna, South Australia. Flexibility and a proactive approach are essential to meet the needs of our parks and guests.
Essential Requirements
To be considered for this role, you will need:
- Your own reliable vehicle
- Your own caravan
- At least two years of experience in the tourist park industry
The successful couple will be responsible for ensuring the smooth functioning of each park as required, bringing a strong work ethic, excellent teamwork, and a can-do attitude.
About Us
Summerstar Tourist Parks is a family-owned and operated group of caravan and tourist parks in the following locations:
- Ceduna (South Australia)
- Western Australia: Esperance, Walpole, Margaret River, Bunbury (Motel), Busselton, Jurien Bay, Geraldton, Horrocks Beach, Kalbarri, Carnarvon, Eighty Mile Beach, Broome, and Tom Price.
We are committed to providing exceptional guest experiences and maintaining high standards across all our parks.
About the Roles
We are seeking an enthusiastic, hands-on Management Couple who are flexible, positive, and guest-focused. In this role, one person will focus on office and administrative tasks while the other handles grounds and maintenance.
Key responsibilities include (but are not limited to):
- Park Operations: Managing day-to-day park activities, including out-of-hours responsibilities.
- Groundskeeping: Lawn mowing, garden and pool maintenance, room preparation, painting, and bin management.
- Reception and Guest Services: Handling guest inquiries, check-ins/outs, reservations, and ensuring a warm welcome.
- Financial Management: Reporting, budgeting, and managing end-of-month tasks.
- Training: Supporting and training new managers or staff as needed.
- Occasional Cleaning and Laundry: Providing hands-on support where required.
- Seasonal Activities: Organizing guest activities such as BBQs and kids’ events.
What We’re Looking For
- Strong customer service and communication skills.
- Competency in handyman tasks and office systems.
- Physically fit and eager to learn.
- Experience leading teams and managing operations.
- Familiarity with RMS (or similar reservation systems).
- A sound understanding of business fundamentals.
- Previous experience in tourist park management (preferred).
Successful applicants must be flexible to travel between parks to cover holiday leave, emergency leave, and longer-term appointments.
What We Offer
- Full-time salary: c.$72,000+ per annum per person, plus superannuation.
- Vehicle allowance: $4,500 per annum per person ($9,000 per couple).
- Reimbursements: Fuel costs for travel between parks and paid travel time.
- Powered site for your caravan included at each location.
- January 2025 start, with two days of paid corporate training and induction in Perth.
Application Instructions
To ensure your application is considered:
- Combine your CVs into a single document to attach to your application.
- Include a Cover Letter explaining why you are the ideal candidates for this role.
- Confirm in your Cover Letter the date in January 2025 you are available to commence training in Perth.
Note: These are hands-on roles. If you prefer to manage from a distance, this position is not for you.
Additional Requirements
Successful applicants must hold or be able to obtain the following before the start date:
- Current police clearance
- First aid certificate (can be arranged post-commencement)
- Driver’s licence (for the Park Manager – Grounds)
Please apply via Seek https://www.seek.com.au/job/80915576